Terms & Conditions

1. Agreement to Terms

By accessing and using the Genus Services website ("Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site.

2. Description of Services

Genus Services provides mental health and traumatic brain injury (TBI) support services, including but not limited to residential support, integrated community support, employment services, in-home support, and 24-hour crisis support. This Site provides information about these services and facilitates contact between potential clients and our organization.

3. Use of Site

3.1 Permitted Use

You may use this Site for:

Learning about our services
Submitting inquiries and referral forms
Accessing resources and information
Contacting Genus Services

3.2 Prohibited Use

You agree not to:

Use the Site in any unlawful manner
Attempt to gain unauthorized access to any portion of the Site
Interfere with the proper working of the Site
Submit false or misleading information
Harass or harm other users or staff

4. Privacy and Information Collection

Our collection and use of your information is governed by our Privacy Policy. By using this Site, you acknowledge and agree to our privacy practices.

5. Medical Disclaimer

5.1 Not Medical Advice

The information provided on this Site is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

5.2 Emergency Services

If you are experiencing a medical emergency, please call 911 or your local emergency services immediately.

6. Referral Process

6.1 Accuracy of Information

You agree to provide accurate, current, and complete information when submitting referral forms or contact requests.

6.2 No Guarantee of Placement

Submission of a referral form does not guarantee placement in any of our programs. All placements are subject to evaluation, availability, and program-specific criteria.

7. Intellectual Property

7.1 Ownership

All content on this Site, including text, graphics, logos, and images, is the property of Genus Services and is protected by copyright and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive license to access and view the content on our Site for personal, non-commercial use.

8. Limitation of Liability

8.1 Disclaimer

Genus Services provides this Site on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied.

8.2 Limitation

To the fullest extent permitted by law, Genus Services shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Site.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any modifications indicates your acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state where Genus Services is headquartered, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms, please Contact Us.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.