Privacy Policy
1. Introduction
Genus Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
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Name and contact information
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Date of birth
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Medical history and conditions
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Insurance information
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Emergency contact information
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Employment history
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Housing information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Usage data
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Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
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To provide and maintain our services
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To process referrals and applications
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To communicate with you about our services
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To improve our website and services
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To comply with legal obligations
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To respond to emergencies
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To coordinate care with healthcare providers
4. Information Sharing and Disclosure
4.1 We May Share Information With:
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Healthcare providers and facilities
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Insurance companies
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Emergency contacts
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Government agencies (as required by law)
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Service providers who assist in our operations
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities.
5. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA). Our handling of protected health information (PHI) adheres to all applicable HIPAA requirements.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
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Encryption of sensitive data
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Secure servers
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Access controls
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Regular security assessments
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Staff training on privacy and security
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Your Rights
You have the right to:
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Access your personal information
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Request corrections to your information
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Request deletion of your information
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Opt-out of certain data collection
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Receive a copy of your information
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File a complaint
9. Cookies and Tracking Technologies
9.1 Cookies
We use cookies to:
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Improve website functionality
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Analyze website traffic
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Remember your preferences
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Provide enhanced features
9.2 Your Choices
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be indicated by a revised date and will be effective immediately upon posting.
12. California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).
13. International Data Transfers
If we transfer your information outside your country of residence, we will protect that information as described in this Privacy Policy and in accordance with applicable law.
14. Data Retention
We retain personal information for as long as necessary to:
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Provide our services
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Comply with legal obligations
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Resolve disputes
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Enforce our agreements
15. Contact Us
If you have questions about this Privacy Policy, please Contact Us.
16. Special Notice for Protected Health Information
This website complies with all applicable federal and state laws regarding the privacy and security of protected health information.